RETURN POLICY
Thank you for your purchase at Your Hot Perfume Store. We hope you are happy with your purchase. However, if you are not completely satisfied with your item for any reason, you may return it to us for a full refund or exchange. Please see below for more information.
RETURNS
All items must be returned within 30 days of the purchased date. all returned items must be in new and unused condition, with all the original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchased inside the box, and mail your return to the following address:
Attn: Fragrance ReturnsOrder # (Include the order number anywhere on the box)5 Plant AvenueHauppauge, NY 11788United StatesPlease note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your item.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 3 business days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For damage products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please email us at:
suppor@yourhotperfume.com